The transactions of your customers and
Sub-Resellers are maintained in separate tables as separate views. There are
four different types of transactions. Namely Invoices, Receipts, Credit Notes
and Debit Notes.
Invoices and Debit Notes each depict the
amount of money your Customer/Sub-Reseller owes you
Receipts and Credit Notes each depict
money your customer has paid you, or you have credited to his account
Each of these are discussed in far more detail
separately. In this section we deal with a general overview of Transactions
In your Control Panel you will be able to access
various different list views for viewing Transactions of your Customers and
Sub-Resellers. Here are some of the ways you can see transactions of your
Customers and Sub-Resellers
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To view Pending Invoices and Debit Notes of
your Customers or Sub-Resellers you can click on the Billing Sub-Menu in the
respective Menus for Customers and Sub-Resellers and then choose "List Pending
Invoices and Debit Notes"
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Alternatively under this Billing tab you can
choose "List Transactions" to list all types of transactions, or "Search
Transactions" in order to narrow down to a specific one
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Transactions of a Specific Customer or
Sub-Reseller are also accessible from the Customer or Sub-Reseller detailed
view
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If there are any Pending unpaid Invoices for
an Order, those are visible in that Orders detailed view too
All transaction list views contain the list of
transactions as well as search through transactions
In any List view you can click on the Description of the
transaction to check the detailed view of that transaction. The Detailed View of
the transaction allows you to perform actions specific to the transaction type.
For instance the detailed view of an Invoice allows you to pay for the Invoice,
cancel it, Execute any associated Requests etc.
The most important type of
Transaction of all the transactions are Invoices. Make sure you check out the
detailed sections on all aspects related to Invoices in order to make full use
of all the features available to you.